While new technologies present powerful opportunities for enterprises, they also introduce challenges.
The pace of change in IT is unprecedented. No longer can IT departments standardise on one or two computer models, a single operating system and a short list of approved applications.
IT staff are being asked to do more and more with little thought to how complex the systems, applications and the total environment has become. It is almost impossible to expect the staff to be able to know everything. The alternative is to hire more staff members who are focused on the individual environment, so that that their skills and experience allow them to complete the work without error and on time; however, this is extremely costly.
For many organisations, those challenges add up to significant expenses: the cost of hiring and training qualified workers, purchasing the infrastructure to support emerging technologies, and keeping systems up to date and secure. Rather than struggle to keep pace with technology, many organisations turn to managed services providers for help.
By outsourcing back-end functions or complex and rapidly changing technologies, organisations dedicate their in-house technology experts to projects that will further their core objectives and promote innovation.