Managed Services
“Prevention is always better than cure.” This is exactly what you get in a proactive IT support model — Citrus proactive support prevents potential technical issues before they become a problem.
As part of the service, Citrus will proactively take any necessary steps to maintain a highly available, secure, scalable, and manageable storage system that adapts to the changing environment.
We provide 3 service levels
Value Added
Enhanced
Comprehensive
Data comes in all shapes and sizes and so do we
Citrus recognises that no two data storage environments are the same. Therefore this Service can be enhanced to include additional service items if required. Generally, these services can be a mixture of different activities which are specifically tailored the to the needs of individual clients.
As part of the service, Citrus will proactively take any necessary steps to maintain a highly available, secure, scalable, and manageable storage system that adapts to the changing environment.